Management Control System in Smart and Sustainable Firms

In today's competitive environment, smart technologies are increasingly recognized as key enablers of corporate sustainability. In this new context, corporate management control systems integrate with the issues of smart technologies, sustainability and inter- and intra-organizational collaboration as the driving elements of the firm of the future. This book proposes a management control framework for today's firms. It investigates the effectiveness of traditional management control systems in today’s competitive environment and identifies potential limitations that may hinder their ability to effectively monitor modern organizations. Furthermore, the book explores whether these systems can be improved with complementary tools or if entirely new mechanisms are required. The book argues the need to adopt a new approach to control and a different lens for evaluating the activity of guiding the achievement of corporate objectives, paving the way for the conceptualization of a new management control system.